Privacy Policy

Privacy Policy

RXS Sweets (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By accessing or using the Site, you agree to the practices described below.

1. Eligibility

This Site is intended for individuals who are 21 years of age or older and who are qualified researchers purchasing products strictly for in vitro laboratory research use. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that information has been collected from an individual under 21, we will take steps to delete it promptly.

2. Information We Collect

We may collect the following categories of information when you use the Site or place an order:

  • Name
  • Email address
  • Phone number
  • Billing and payment information
  • Shipping address
  • Order history and communications with us

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and payment processing
  • Communicate with you about your order, including confirmations and tracking updates
  • Respond to customer service requests
  • Maintain the security and integrity of our Site
  • Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with third-party service providers who help us operate our business, such as payment processors and shipping carriers, solely for the purpose of fulfilling your order. We may also disclose information where required by law.

5. Cookies

Our Site may use cookies and similar technologies to support core site functionality, such as remembering items in your cart and keeping you signed in. You can adjust your browser settings to refuse cookies, though some parts of the Site may not function properly as a result.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. To make such a request, please contact us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please reach out through our Contact Us page.